Terms & Conditions

These terms apply to NexGen IT Solutions's repair services, this website and our text messages.

Repair services

The terms for each repair (estimates, data backup, warranty and pickup) are printed on the claim ticket you sign when you drop off a device, and shown on our online drop-off page. We will not do work you haven't approved.

This website

This site shows the status of your repair, lets you approve estimates, pay and book drop-offs. Keep your tracking link private, since anyone with it can see your repair's status.

SMS Terms

Program

NexGen IT Solutions sends text messages to customers about their repairs (repair status updates, estimates to approve, pickup and appointment reminders, payment links and replies to your messages) and occasional offers and service reminders. Reply STOP to any message to stop all texts.

How you sign up

You agree when you drop off a device (we ask you, mark it on your signed claim ticket, and you can decline) or by checking the box when you book a drop-off or use our after-hours drop-off online. See how customers opt in.

Frequency and cost

Message frequency varies: usually a few messages per repair, plus occasional offers (no more than a few a month). Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Opting out and help

Reply STOP to any message to stop receiving texts. You'll get one confirmation and no further messages. Reply START to sign up again. Reply HELP for help, or call 8104208737, visit https://nexgenitsolutions.net.

Privacy

See our Privacy Policy. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.